NEWS & MEDIA

Keeping Patient Health Records: Obligations and Best Practice

Keeping Patient Health Records: Obligations and Best Practice

A patient record is simultaneously a clinical tool, a communication system, a legal document and evidence of the standard of care. Poor records do not merely weaken a defence after an adverse event; they create risk while care is still being delivered. Approximate...

Protecting Patient Confidentiality in Practice

Protecting Patient Confidentiality in Practice

Confidentiality is not simply a promise to keep quiet. It is a legal and professional system governing why patient information is collected, who may access it, when it may be shared and how it must be protected throughout its life cycle. Approximate article length:...

Locum Practitioners in South African Healthcare Practices

Locum Practitioners in South African Healthcare Practices

Legal, regulatory, labour and insurance considerations arising from B.Z.Y v Mduna and Mohun v Phillips. Prepared by Maud Letzler, Head of Legal – Genoa Underwriting Managers Introduction Locum practitioners are common in healthcare, but they create legal, regulatory,...

The Information Regulator is taking POPIA breaches seriously

The Information Regulator is taking POPIA breaches seriously

Why healthcare practices should treat every data incident as a governance issue, not just an embarrassment. The message from enforcement The Information Regulator has made it increasingly clear that personal-information breaches will not be treated as trivial...

Consent is a continuing dialogue, not a once-off signature

Consent is a continuing dialogue, not a once-off signature

Why consent should be revisited, refreshed and properly documented throughout the patient journey. The common misunderstanding A signed consent form is important, but it is not a magic shield. One signature obtained at one point in time does not automatically prove...

Informed consent and POPIA: getting the information side right

Informed consent and POPIA: getting the information side right

Consent in healthcare is not only about treatment. It is also about the lawful and secure handling of personal information. Start with the correction POPIA is the Protection of Personal Information Act 4 of 2013, not 2014. That distinction matters in publication...

Is there such a thing as over-servicing a patient?

Is there such a thing as over-servicing a patient?

Yes. And the risk is not only financial. It is also ethical, clinical and legal. The answer is yes Over-servicing is a real concept in South African healthcare regulation. In broad terms, it refers to treatment, investigations, referrals or procedures that are not...