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  • Home
  • About Us
    • About Genoa
    • The Team
  • Liability Insurance Solutions
    • Medical Environment
      • Medical Practitioners
      • Medical Institutions
      • Veterinarians
    • Restructuring Environment
      • Business Rescue Practitioners
      • Interim Managerial Appointments
      • Informal Restructuring
      • Section 155 Compromise
  • Compliance
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Social Media Use and Ethical Billing: Two Modern Pressure Points in Practice

Social Media Use and Ethical Billing: Two Modern Pressure Points in Practice

by Maud Letzler | Jul 31, 2026 | HPCSA, Medical Malpractice Insurance

Social media and billing appear unrelated, but both expose the same weakness: professional judgement can be distorted when visibility, patient acquisition or revenue becomes more important than accuracy, dignity and informed choice. Approximate article length: 1,490...
Continuing Professional Development: Staying Compliant with Current HPCSA Requirements

Continuing Professional Development: Staying Compliant with Current HPCSA Requirements

by Maud Letzler | Jul 31, 2026 | HPCSA, Continuing Professional Development

CPD compliance is no longer safely managed by remembering a generic annual number from an old presentation. Practitioners must verify the current requirements of their own professional board, track both required components and keep evidence that can survive an audit....
Keeping Patient Health Records: Obligations and Best Practice

Keeping Patient Health Records: Obligations and Best Practice

by Maud Letzler | Jul 31, 2026 | HPCSA, Claims Advice, Medical Malpractice Insurance

A patient record is simultaneously a clinical tool, a communication system, a legal document and evidence of the standard of care. Poor records do not merely weaken a defence after an adverse event; they create risk while care is still being delivered. Approximate...
Protecting Patient Confidentiality in Practice

Protecting Patient Confidentiality in Practice

by Maud Letzler | Jul 31, 2026 | HPCSA, Claims Advice, Medical Malpractice Insurance

Confidentiality is not simply a promise to keep quiet. It is a legal and professional system governing why patient information is collected, who may access it, when it may be shared and how it must be protected throughout its life cycle. Approximate article length:...
The Ethical Rules of Conduct: What Healthcare Practitioners Must Know

The Ethical Rules of Conduct: What Healthcare Practitioners Must Know

by Maud Letzler | Jul 31, 2026 | HPCSA, Claims Advice, Medical Malpractice Insurance

The HPCSA’s Ethical Rules are enforceable professional standards, not optional guidance. The greatest compliance risk is often not ignorance of a single rule, but a practice model whose marketing, incentives, delegation or record systems make misconduct...
Core Ethical Values and Standards: The Foundation of Good Healthcare Practice

Core Ethical Values and Standards: The Foundation of Good Healthcare Practice

by Maud Letzler | Jul 31, 2026 | HPCSA, Claims Advice, Medical Malpractice Insurance

Ethical practice is not a soft extra added to clinical competence. It is the framework that determines how professional knowledge is used, how competing interests are managed and whether patients can trust the healthcare system. Approximate article length: 1,478 words...

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Genoa Underwriting Managers are a
niche-market Liability specialist who pride ourselves on offering innovative insurance solutions to our well-established client base.
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Contact Info

The Firestation, Suite 806
16 Baker Street, Rosebank, 2196
010 590 9449
info@genoa.co.za
admin@genoa.co.za

Who We Cover

Medical Professionals
Medical Institutions
Veterinarians
Business Rescue Practitioners
Interim Managers
Informal Restructuring
Section 155 Appointments

Genoa is a Proud Member of The South African Underwriting Managers Association

Genoa is an Authorised Financial Services Provider (FSP 38225) and underwritten by Lombard Insurance Company, an Authorised Financial Services Provider (FSP 1596) and Insurer conducting non-life insurance business